Tell us what you need. We will help you find the right next step.

Support and account questions.

Email support@a7i.ai. Include your workspace address, a short description of the issue and when it happened. If you include a screenshot, remove private information first. We will never need your password, access token or full payment-card details in an email.

Business and deployment enquiries.

Email sales@a7i.ai to discuss your team, hosting needs, integrations or a business deployment. Tell us about any data-location, security or procurement requirements before bringing sensitive information into a workspace.

Privacy, deletion and accessibility.

Use support@a7i.ai with the subject “Privacy request”, “Data request” or “Accessibility feedback”. For data requests, include the account email and workspace address. We may need to verify your identity. See export and deletion for controls you can use yourself.

Security concerns and abuse.

Use the subject “Security concern” or “Abuse report”. Describe the affected feature and safe steps to reproduce the issue. Do not send credentials, exploit other accounts or copy someone else’s data. See Security and Acceptable use.

Business registration.

a7i.ai is the service and intended registered name. Registrations are planned in the United States, the United Kingdom and the Philippines. The legal entities, registration details and business addresses are being finalised. This page does not claim those registrations are complete.

Registration does not determine where customer data is stored or processed. Before signing a business agreement, ask us to identify the contracting entity, address and deployment arrangement.

Already have a workspace?

Find your sign-in page. We do not currently publish fixed support hours or a guaranteed response time. Do not use this service as an emergency contact channel.