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Service providers and subprocessors

Last updated: 24 October 2026

Who may help process information for your workspace.

A subprocessor is a supplier that processes personal information on behalf of a service provider. Other services may act under their own terms or at your direct instruction. The role depends on the arrangement, not simply the service’s name.

The list below describes integrations supported by the product. It is not a verified register of every supplier active in every deployment. Ask for your workspace’s current supplier list, processing locations and contractual terms before relying on it for procurement or compliance.

Hosting and infrastructure.

The supported Google Cloud deployment uses Cloud Run, Firestore, Cloud Storage and Secret Manager. The infrastructure code also supports other deployment arrangements. Hosting location and any backup or logging locations need to be checked for the specific workspace.

AI and model gateways.

Supported providers include Google Gemini, OpenAI, Anthropic and NVIDIA, with additional models available through compatible gateways and bring-your-own-provider connections. Cloudflare AI Gateway and services such as OpenRouter or LiteLLM may be involved where configured. A local model uses a different processing path.

The provider handling a request can receive prompts, relevant attachments, retrieved context and tool results. A gateway may also process that request. Being listed here does not mean a provider receives every user’s data or is enabled for your workspace.

Search and external information.

Search tools may use providers such as Perplexity when enabled. Search terms and other information supplied to the tool can leave the workspace. Avoid putting confidential information into a web search unless you intend that disclosure.

Payments and service email.

Supported payment integrations include Stripe and other configurable payment providers. The provider shown at checkout handles the payment information required for the transaction. Service email uses the delivery provider configured for the deployment; its identity needs to be included in the deployment’s supplier register.

Accounts you connect.

When you connect an external account, information can move between that service, a7i.ai and the model used for your request. The connection’s permissions and the supplier’s own terms apply. Review those terms and disconnect accounts you no longer need.

Locations, retention and changes.

Supplier retention and processing locations depend on the product, region and account agreement. We do not promise a single country or retention period across all providers. Request the current register from support@a7i.ai, including any notice requirements agreed for your business workspace.